Unlike most visionaries -- or management consultants -- Dee Hock has put his ideas into practice. More than 25 years ago he oversaw the creation of a business that was organized according to the same principles of distributed power, diversity, and ingenuity that he advocates today.
And that business has prospered -- to put it mildly. (HINT: "It's everywhere you want to be" - VISA)
Here's Dee Hock on hiring new team members:
"Hire and promote first on the basis of integrity;
and last and least, experience.
Without integrity, motivation is dangerous;
without motivation, capacity is impotent;
without capacity, understanding is limited;
without understanding, knowledge is meaningless;
without knowledge, experience is blind.
Experience is easy to provide and quickly put to good use by people with all the other qualities.
BOTTOMLINE: Attracting, hiring and retaining quality team members is an attribute that top-performing organizations do 142% better than the lowest performing organizations. At Six Disciplines, we employ a "leave nothing to chance" approach to hiring, which incorporates many of these considerations, (and recommend a similar hiring process to our Clients.) As part of this process, we use the rigorous Six Disciplines Behavioral Assessment to help determine whether these qualities exist in each applicant.
(Thanks to Todd at A Penny For for digging up this gem from an early 1996 copy of Fast Company.)