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Friday, December 14, 2007

Organizational Learning and Performance Management

Bersin & Associates, a research and advisory firm solely focused on organizational learning, completed a nine-month study on the direction of learning and performance management.

The study identifies a clear trend toward the increased demand for performance management systems, relatively new software applications designed to identify and develop employee skills and competencies.

According to president Josh Bersin, "The adoption and integration of these new applications will reduce the cost and time involved in completing and managing employee performance reviews, facilitate regulatory compliance, correlate training investments with top-priority skills and competencies, and give organizations the ability to assess available employee skills and cultivate new ones."

The drivers of this trend?

  • An aging workforce population
  • Highly decentralized organizations
  • Business expansion
“Whether you have to prepare for the replacement of an experienced plant maintenance manager or quickly assemble a team of employees to handle a corporate emergency – such as the renovation of a facility destroyed by a hurricane, you need the ability to quickly assess available skills and identify those that are missing or underdeveloped.

Without technology, this is virtually impossible for organizations with more than several hundred employees.” (Actually, it's virtually impossible for organizations with more than 40 employees!)

BOTTOMLINE: Execution systems (like the one that is part of the Six Disciplines program) that enable organizations to align execution with strategy, and enable individuals to align activities with organizational goals and initiatives, track and measure performance -- are a required component for organizational change and continual learning.

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