…with all the things you’re doing in your business today – you were still finding it elusive to pursue excellence?
…you are already good (perhaps even great!) at delivering customer excellence (e.g. quality, price, reliability, taste, options, speed)…but you also recognize the need to work on business excellence (e.g. profitability, growth, execution, predictability, satisfying stakeholders, making the business last)?
…an organization invested over 100 man-years and $20 million researching small and emerging businesses to determine what separates “average” businesses from those that are destined to be enduring, excellent organizations?
…you found that you and your business had this set of characteristics -- found only in the best-performing organizations?
…you and your leadership team have what it takes to become an excellent organization? (e.g. a passion for excellence, a sufficient size, ready to work on your business, a history of stability, a high trust culture, regularly attract and retain good people, and effectively use outside experts)
...an organization chose only the essential elements of strategic planning, quality management, integrated learning, business process automation, people performance management and measure driven improvement – and optimized them -- just for small businesses?
…the result of that research was a very practical, systematic, and repeatable method?
…this systematic method was not YAMF (yet another management fad) – but instead,was based on proven, time-tested, established business principles and best practices?
…that same organization developed a very intuitive software system you could use every day – making it practical for everyone to use to become better at execution?