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Tuesday, February 13, 2007

The Hard Factors of Change Management

Here's some excerpts from a great article on Change Management from the Harvard Business Review Online.

Change management involves both soft and hard factors. Examples of "soft" factors include culture, motivation, communication, and leadership.

Hard factors are measurable (directly or indirectly), their importance can be communicated easily, and businesses can influence these issues quickly. Examples of hard factors would include the time necessary to complete a transformation initiative, number of people involved in executing it, and financial results expected.

There are four key elements of hard factors, referred to as DICE:

  • Duration
  • Integrity
  • Commitment
  • Effort
DICE is a standard, quantitative, and simple framework for helping individuals communicate, engage the stakeholders, and help people do the right thing by change.

Read the entire article here.

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