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Tuesday, July 17, 2007

Managing Alignment as a Process

This Harvard Business Working Knowledge article from Robert S. Kaplan and David P. Norton (inventors of the Balanced Scorecard) focuses on "Managing Alignment as a Process"

Their premise?

  • To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it.

  • The alignment strategy must be complemented with an alignment process.

  • The alignment process, much like budgeting, should be part of the annual governance cycle.

  • Whenever plans are changed at the enterprise or business unit level, executives likely need to realign the organization with the new direction.

BOTTOMLINE: Closely tied to this core thought is Discipline III. Align Systems, from Six Disciplines for Excellence.

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