This story is a constant reminder to us of the power of a very simple principles of human performance: people like to be recognized for doing their best.
The seven essentials of encouraging:
- Set clear standards
- Expect the best
- Pay attention
- Personalize recognition
- Tell the story
- Celebrate together
- Set the example
BOTTOMLINE: Read the entire review and more detail about the book here.
(Thanks to Patsi at BizBook Nuggets for the tip!)