From NFIB, (The Voice of Small Business) comes a great article "You Can’t Manage It If You Can’t Measure It"
This article reinforces what the Six Disciplines Methodology articulates about measures, as described here in Six Disciplines for Excellence:
Discipline II-A. Define Measures(page 95)
Discipline III-D. Align Measures(page 136)
Discipline IV-E. Monitor Measures (page 174)
BOTTOMLINE: You can't track progress if you don't measure change. Start tracking and measuring progress toward goals. It's the only way to measure effectiveness.
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