What Keeps Business Leaders Up At Night?

In a recent survey by Accenture, senior executives were asked about their top 10 business issues:

1. 35% said attracting and retaining skilled staff
2. 35% said developing new processes and products to stay ahead of the competition
3. 33% said changing organizational culture and employee attitudes
4. 32% said attracting new customers
5. 29% said increasing customer loyalty and retention
6. 29% said managing risk
7. 28% said improving workforce performance
8. 27% said increasing shareholder value
9. 26% said using IT to reduce costs and create value
10. 26% said being flexible and adaptable to rapidly changing market conditions

BOTTOMLINE: Interestingly enough, those issues underlined above have also been indicated in other studies as the factors that significantly differentiate high-performing organizations from lower-performing organizations.