To be complete, goals must include:
- A VFO (vital few objective) like "grow sales"
- A measure that indicates how to track progress against the VFO (like revenue growth per customer)
- A target that quantifies the measure (like 10%)
- A target date that indicates the deadline for achieving the target
Watch this short streaming video about Discipline II. Set Goals That Lead, produced by the Six Disciplines Leadership Center of Central Indiana.