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Thursday, May 10, 2007

Six Steps to Accountable Employees

"Accountability" is one of the most searched topics here at Be Excellent.

Here are six "SIMPLE" steps toward building accountability within your organization. Each principle builds on the previous one:

S = Set Expectations
I = Invite Commitment
M = Measure Results
P = Provide Feedback
L = Link to Consequences
E = Evaluate Effectiveness

(SOURCE: Keeping Employees Accountable for Results: Quick Tips for Busy Managers (AMACOM, 2006)

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