Key take-aways:
- Coaches can help employees keep the big picture in mind and stay on track toward goals as well as master new techniques.
- Unlike trainers, who may come in, put on a seminar and leave, a coach is typically hired for an engagement of up to several months.
- Each month, the coach meets a couple of times or more for an hour or two with each employee and is available for consultations as needed.
- One-on-one work distinguishes coaches from trainers.
- Coaches are also more like mentors in that they encourage and monitor improvements.
- Seeing results from coaching can take longer than you originally envisioned.
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