Here is a link to NDMA's Interactive Tool: Symptoms-to-Root-Causes Expert System -- a tool to help diagnose the root causes of leadership concerns.
This expert system helps executives diagnose the root causes of their organizational concerns. It is based on NDMA's decades of research on the systems within organizations.
Beginning with a symptom (such as dissatisfied clients or unhappy employees), you can "drill down" through a series of successively more specific symptoms until you find a suspected root cause -- a systemic dysfunction within the organization.
BOTTOMLINE: Try it out yourself ...here.