- Spend time and listen. There’s no substitute for personal interaction. Even the most competent, motivated professionals can lose focus, energy, and commitment when their interaction with the boss dwindles.
- Help people see why their work is important. It’s hard to feel engaged when you’re working in a vacuum. You can help people see their individual contribution as part of a bigger picture.
- Give people honest feedback. It’s a human phenomenon: When someone is doing really well and you reinforce it with positive feedback, good performance becomes even better.
- Take an interest in people’s careers. People will be all the more committed to their work when they know you’re the kind of leader who is truly interested in their success.
- Take an interest in the person beyond the job. Not every conversation should be about work.
"Sure, you can hire a motivational speaker to fire up the troops. But the effect will last 15 minutes. If you really want to get your employees fully engaged in their work, you must be fully engaged with them. It’s you who makes the difference. It’s in your daily behavior, and it’s your energy that creates energy in others. It’s that simple."