His assessment:
"The problem with mission statements is they are overwhelmingly meaningless outcomes of multi-day offsite meetings....Once read at an all hands meeting, the company or organization can go back to whatever they were doing."
His suggestions:
- Why don’t all companies define themselves and their organizations by the value and benefits they offer their customers?
- Why not have a mission statement that means something to customers and guides employees as to their greatest objective?
- Could your mission statement be used to actually grow your business?
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