Business Performance Magazine offers this new article entitled "How Companies "Find Themselves": A New Approach to Organizational Alignment."
"Once upon a time there was a company, and its people were unhappy. They had no goals and nowhere to go. They lacked focus and alignment. Then it started to rain. It rained balanced scorecards. There was one for everyone. Now the people were focused and aligned. And they were happy."
This story sounds silly, of course, but it describes the mind-set of many deployers of business intelligence and performance management systems. Companies approach these technologies with the assumption that implementing the Balanced Scorecard will automatically bring organizational alignment. This is a very mechanistic approach to performance management that doesn't reflect how organizations really work.
Read the entire article here.