Don Blohowiak over at Leadership Now offers this post called Promises, Promises:
"To lead a strong organization you simply must make making and keeping promises central to your standard operating procedures. Likewise, honor the corollary tenets and practices of trust and accountability.
Start by making and keeping promises yourself. Insist on the same from everyone around you. Trust that others will honor their commitments, track your collective progress, and use the power of consequences to underscore your commitment to commitment."