Managing Change - Part II

Managing change involves five key activities:

1. Establishing the need for change. Be clear about the purpose and intended result of the change your organization needs to accomplish.
2. Clearly identify your organization's culture and design a change strategy and process that aligns to that culture.
3. Seek to understand the transitions that result from the change, looking for and dealing with any resistance that may undermine the change.
4. Implement the changes, generating short-term wins and consolidating those wins to create more change.
5. Use ongoing recognition of performance and success to permanently embed the changes in the organization.