A fundamental requirement of a sustainable business excellence program is that it must be systematic, cyclical, repeatable.
Business improvement is not a one-time event - it is a long-term process.
Regularly practicing the discipline of Deciding What's Important helps businesses sharpen their focus.
Listen to this 60-second sound bite from Gary Harpst, founder, CEO and author of Six Disciplines for Excellence, as he briefly describes the purpose behind Discipline I - Decide What's Important.
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