To quote Jim Collins (author of Good to Great and Built to Last):
"Lasting excellence in corporations seems to stem less from decisions about strategy than decisions about people, and seeking consensus is not the way to make the tough calls."
In this Fortune Magazine article, (subscription required) Collins reveals the one theme discovered by looking at the decision-making process was:
"the greatest (business) decisions were not 'what' but 'who.' They were people decisions."
BOTTOMLINE: For an organization to achieve lasting excellence takes strategic decisions - the most important of which are those based on your organization's key asset - your people.
Interesting, though, that Collins' books are runaway best-sellers.....they focus on telling you what and why - but very little on HOW to make it happen in your OWN organization.