- Be clear why change is necessary in terms that make sense to the individuals.
- Declare an initial set of standards for measuring performance and get agreement that people will set out to perform to those standards.
- Show how it is done.
- Measure, acknowledge, reward new behavior, and be clear on the consequences.
- Work with them on improving.
Tuesday, August 29, 2006
Hal, over at Reforming Project Management, posts this entry on Five Necessary Actions for Organizational Change