Essence of the book:
- In Making Change Stick the author defines sticky as the ability to accomplish and sustain change.
- Reale correctly observes that leaders tend to focus on the technical side of change but typically ignore the human or people side of change. But, change is personal and involves human emotion and commitment.
- The twelve principles for making change stick are a series of repeating patterns that help an organization to become change-capable.
The twelve principles for making change stick:
- Know where you are going
- Challenge your thinking
- Involve and be involved
- Align your culture
- Honor emotions
- Confront fear
- Don't wait for perfection
- Communicate intentionally
- Set people up for success
- Catch people doing something right
- Measure stuff that matters
- Lead from the heart
Also see How Do You Know If Your Change Will Stick
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