"Good management is not only the gift of identifying talent, but the art of selective recognition of strengths and weaknesses, and the proper encouragement of the best in any man or woman."
One interesting stat:
- The well-known "80/20 Rule," can be applied to problem employees and employee problems. It says that 20 percent of a group's employees are responsible for 80 percent of the problems. As a result, the troublesome 20 percent command most of the manager's attention and attract the most feedback on both performance and behavior, while the non-troublesome 80 percent chug along with no one paying much attention to them.