Attitude, Not Training, Makes the Difference

The Wall Street Journal reports that when hiring new workers, most small-business owners expect to see much less in specific job training and demand much more in attitude.

66% of the owners polled by the National Federal of Independent Business, say good work habits and attitudes top the list of what's required, followed by the ability to follow directions, at 63%.

Higher on the list of requirements were more general skills, such as the ability to read and write directions and explanations, a demand of 55% of the owners; English language proficiency, 52%; work experience, 51%; and appropriate dress for the workplace, 49%.

BOTTOMLINE: Good work habits (staying focused, aligned with strategy) and attitude are seen as being more important by small business leaders than other attributes.