To do so, David offers, an organization must base their organization upon value-creation principles. Here are the 10 simple guiding principles that his company evangelizes when helping clients looking to grow - and to last:
- Connect with your customer and make it easy for your customer to connect with you
- Structure a business model with a recurring revenue stream
- Make sure the technology under-pinning your product or service has a long lifecycle
- Launch products that have differentiated features and benefits
- Build for a market not just for one customer
- Manage each customer relationship from a P&L basis
- Make sure that your people manage at most 4 projects at the same time
- Connect with your employees for improvement & new product ideas
- Make sure your people are paid for performance and share in your profits
- Challenge your top performers and reinvent the bottom performers
BOTTOMLINE: Customers....people....products.....strategy.....execution. (Not necessarily in that order...)
No comments:
Post a Comment