Employee engagement is perhaps the most telling indicator of competitive advantage. And, recent research has surfaced that quantifies the difference employee engagement can make to the bottom line.
ISR, a Chicago-based HR research and consulting firm published a study recently and found:
- 52% difference in one-year performance improvement in operating income between companies with highly engaged employees as compared to those companies with low engagement scores.
- High engagement companies improved 19.2% while low engagement companies declined 32.7% in operating income over the study period.
- 91% of companies surveyed have measures that relate to human capital
- 58% of companies surveyed include such measures as part of their key performance indicators or business performance scorecard, but only 46% actively assess the value of human capital and its impact on business performance.
(Thanks to Rob May at BusinessPundit for the tip)